Shipping informations

Your order is sent at the address indicated on the order form. Thank you for indicate a correct address.


Exchanges and refunds

Personalized articles and not personalized article:

No MARIE WEBER shoes models are exchangeable or refundable

They are made by order and taking account your unique customization. It is why we recommend you to verify the

size guide and if need to download the foot scale. Attention of the document scale during the printing. Do not hesitate to contact us in case of doubt.


A proble with an article ?

Contact us on or on 0033640223460 by specifying your order number, name and surname.

Our customer service is available to answer all your questions about:

  • The size and the cut of the shoes
  • More detailed information about a product
  • Customization
  • Our returns policy
  • How to order



For every question about your orders, please indicate the order’s number and your name.